1. Product & Technologie
How does your leakproof underwear work?
We’ve engineered a multi-layer system that combines a moisture-wicking top layer, a super-absorbent core, a leakproof barrier, and a soft outer fabric. Together, these layers keep you dry, fresh, and confident
What materials are used?
We use premium, breathable fabrics such as organic cotton and modal, with stretch fibers for comfort. Our gusset is crafted with specially selected materials—including anti-microbial or odor-fighting layers depending on the model.
Will they feel wet or bulky?
Not at all. Although layered, our underwear remains sleek and lightweight—feeling like your favorite everyday pair, but with protection.
2. Absorbency & Use Cases
Can I wear them during workouts, sports, or heavy flow days?
Absolutely! Our underwear is breathable and designed for active, everyday life. Available in different absorbency levels, they cater to a range of needs—from light leaks to heavy flow.
Can I wear them overnight?
Yes! Many customers love them for overnight protection. Choose a higher-absorbency style for longer coverage and restful, worry-free sleep.
Do they protect against both leaks and periods?
Yes. Our underwear is designed to handle light bladder leaks, postpartum spotting, and even menstrual flow, depending on the style. They’re a versatile, all-in-one solution.
3. Fit & Sizing
How do I find the right size?
Use the size chart provided on each product page. Measure your hips at the widest point for the most accurate fit. If you're unsure or between sizes, feel free to reach out—we recommend the best option based on your measurements.
Do they stretch out after wearing?
No—our fabrics are designed to hold their shape. Even after multiple wears and washes, they stay snug and comfortable without sagging.
Are they suitable for postpartum bodies?
Absolutely. Many women use them right after birth when their cycle and body are still adjusting. High-waist options provide extra comfort and gentle support.
4. Care & Durability
How should I care for them?
Rinse your underwear with cold water after use, then wash on a gentle cycle using mild detergent—no bleach or fabric softener. Hang to dry or lay flat.
How long will they last?
If cared for properly, our leakproof underwear can last up to 4 years of wear.
5. Sustainability & Safety
Are they reusable and eco-friendly?
Yes—our underwear replaces disposable products, helping reduce waste. Plus, they're washable and built to last.
Are they safe and hygienic?
Definitely. Many of our layers are antimicrobial and free from harmful chemicals like PFAS or silver nanoparticles. Fabrics are often certified (e.g., OEKO-TEX, GOTS) to ensure skin safety.
6. Shipping, Returns & Support
How do I track my order?
We offer order tracking via our “Track My Order” page. Expect processing within 1–3 business days and delivery in 4–7 business days, depending on your location.
What is your return or size-exchange policy?
We provide a “perfect fit guarantee.” If your size doesn’t work, let us know within 14 days—no need to return, and we’ll send the correct size free of charge. Items must be unworn, unwashed, and have tags attached.
How can I contact customer service?
Reach out via email or contact form; we typically respond within 48 hours.